ACB's Customer Service will be closed Monday, 1/21/19 in observance of the Martin Luther King Jr. holiday. We will resume normal business hours on Tuesday, 1/22/19, at 8:00 AM - 4:15 PM CT.
Please allow 4 weeks for processing. Payment could take up to an additional 1-2 weeks to be loaded onto your Visa prepaid card.

Submitting your claims online will greatly reduce the processing time. You can submit your claims online at

Should you need assistance you can contact the helpdesk at 866-504-5034. Our support team would be happy to assist you.